X-Cart:FAQs

Installation and configuration

Where do I download X-Cart?

Click here to download the latest release of X-Cart Gold/X-Cart Pro. More files are available in File area section of your Qualiteam account. Files are supplied in .tgz or .zip archives.

If you run Microsoft Windows, you can use WinZip (or WinRAR) tool to extract the files.

1. If you don't have WinZIP archiver, download it from span>
2. Launch WinZIP and open X-Cart distributive package
3. Click on the Extract button and specify your web server root directory.

See X-Cart:Installation page for help on installation.

You can find out the version of your x-cart installation using one of the following links:

[xcart_dir]/VERSION
[xcart_dir]/include/version.php

or on the 'Summary' page in the X-Cart backend.

The report indicates that X-Cart installation may not be completed because the web-server is not configured to run X-Cart software. In most cases, you should contact the hosting support to request to change the server settings.

The report has two sections: REPORT - contains information on the errors that may or may not hinder in the installation procedure, PHP INFO - information on the PHP configuration.

You should pay attention to the first paragraph. Note what errors are reported there, critical (CRITICAL ERRORS) or noncritical (NONCRITICAL ERRORS:).

An example of the installation error report:

REPORT:
-------------------------------------------------------
X-Cart version: Version 4.1.10
-----------------------------------------------------------------------------
Report time: Sun, 29 Jun 2008 13:56:23 -0400
-----------------------------------------------------------------------------
HTTP_REFERER: [xcart_web_dir]/install.php
-----------------------------------------------------------------------------
CRITICAL ERRORS:
-----------------------------------------------------------------------------
-MySQL database support is disabled. MySQL PHP extension must be enabled for correct operation of X-Cart application. [CHECK RESULT: Disabled]

There are CRITICAL ERRORS: MySQL application is not installed on the web-server
For now it is not possible to complete the installation until the problem is rectified.
You should contact the hosting support to request help with MySQL setup.

NONCRITICAL ERRORS do not stop the installation and you can complete it.
However, it is recommended to fix the errors too in order to avoid any possible problems in your future store.

Feel free to contact our support team for an advise.

How to change x-cart web-directory after installation is done?
1. Rename the current x-cart directory. Or if you want your cart to be shown in the root, i.e. www.example.com/home.php instead of www.example.com/xcart/home.php, you should move the x-cart files to the root folder on the server.

 NOTE: Make sure you make backup copies of the existing files in the root folder if their names coincide with the names of the files being moved from the /xcartdirectory (for example, index.html), because they will be replaced when you move the files.

2. Update /config.php file (it is located in the root x-cart folder). You should alter this variable

$xcart_web_dir ="[dir]";

where [dir] is the current x-cart folder. If you just changed the name of the folder, you should insert the new name in [dir].

If you moved the files to the root, change the string thus

$xcart_web_dir ="";

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